This policy explains what personal information IELTS by Ed collects, why it is collected, how it is used, and what your rights are. It is written in plain language on purpose.
1. Who we are
IELTS by Ed is a solo IELTS preparation coaching service operated by Ed, accessible at
ieltsbyed.com. For any privacy-related questions, you can contact us at
Telegram: @Crowd27.
2. What information we collect
We collect personal information only when you actively provide it. This includes:
- Your name and email address — when you subscribe to the newsletter or request the free self-assessment PDF.
- Your name, email, and any details you share — when you fill in the application or contact form on the Apply page.
- Your Telegram username or phone number — if you contact us directly via Telegram.
- Payment information — handled entirely by third-party processors (e.g. PayPal, bank transfer). We do not store card numbers or payment details ourselves.
We also collect basic, anonymous technical data through standard website analytics (page views, device type, country) to understand how the site is used. This data cannot be used to identify you personally.
3. Why we collect it and what we use it for
- Newsletter subscription: to send you free IELTS strategy content by email. You can unsubscribe at any time using the link in any email.
- Self-assessment PDF request: to deliver the PDF to your email address.
- Application form: to assess your current IELTS level, respond to your enquiry, and discuss whether the programme is a good fit for you.
- Direct messages (Telegram): to communicate about lessons, scheduling, feedback, and payments.
We do not use your information for any other purpose. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
- Consent — for newsletter subscriptions and PDF delivery. You give consent by submitting the form.
- Legitimate interest — for responding to enquiries and administering lessons with existing students.
- Contract performance — for delivering the coaching service once you have enrolled.
5. How long we keep your data
- Newsletter subscribers: until you unsubscribe.
- Application enquiries: up to 12 months if you do not enrol, or for the duration of our coaching relationship if you do.
- Student records (lesson notes, essay corrections): up to 2 years after your last lesson, then deleted.
6. Third-party services we use
We use the following third-party tools to operate the site and communicate with students:
Each of these services has its own privacy policy. We recommend reading them if you have concerns.
7. Cookies
This website uses cookies set by Tilda Publishing for basic functionality and analytics. No advertising or tracking cookies are set by us directly. By continuing to use this site you consent to these cookies. You can disable cookies in your browser settings, though some site features may not work correctly if you do.
8. Your rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate information.
- Delete your data ("right to be forgotten").
- Withdraw consent at any time for newsletter subscriptions.
- Object to processing based on legitimate interest.
- Data portability — receive your data in a structured format.
To exercise any of these rights, contact us via
Telegram @Crowd27. We will respond within 30 days.
9. Data security
We take reasonable steps to protect your personal information. Communication is handled through Telegram (end-to-end encrypted for secret chats) and email. We do not store sensitive personal or financial data on our own servers.
No method of transmission over the internet is 100% secure. If you have concerns about a specific piece of information, contact us directly.
10. Children's privacy
IELTS by Ed is designed for adults preparing for a professional English language examination. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has submitted their data through this site, please contact us and we will delete it promptly.
11. Changes to this policy
We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will change. We will not notify you of minor wording changes, but any significant changes to how your data is used will be communicated by email to newsletter subscribers.
12. Contact
If you have any questions about this privacy policy or how your data is handled, please reach out:
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